General Terms and Conditions
These General Terms and Conditions govern the use of the BalatonCottage accommodation service provided by Gábor Pál Bokor (Tax ID: HU53700649), located at 8372 Cserszegtomaj, Kőhát utca 23, Hungary.
1. General Information
BalatonCottage is a privately operated holiday rental near Lake Balaton, located at Kőhát utca 23, Cserszegtomaj, Hungary. The accommodation is managed by Gábor Pál Bokor as a private host.
2. Booking and Payment
Booking & Payment
Payment options include bank transfer or secure online payment through Stripe.
A confirmed booking is made once we receive a completed reservation and the applicable payment.
Customers are obliged to pay 20% of the total booking price at the time of booking.
The remaining 80% is due no later than 3 weeks (21 days) before arrival.
A reminder email will be sent to the customer prior to the final payment deadline.
If the remaining balance is not received on time, we reserve the right to cancel the booking and retain the deposit.
3. Check-in and Check-out
Failure to check out on time without prior agreement may result in additional charges.
Check-in time: From 15:00 (3:00 PM) on the day of arrival.
Check-out time: By 11:00 AM on the day of departure.
Early check-in or late check-out must be arranged in advance by contacting the Host. This is subject to availability and may incur additional charges.
Guests must return all keys and ensure the property is left in a tidy condition at check-out.
4. House Rules
Maximum occupancy is as indicated in your reservation. Additional guests are not permitted.
No parties, loud noise, or indoor smoking.
Passports or official ID must be shown upon arrival for registration with the Hungarian Tourist Agency.
Tourist Tax (IFA): 2,5 EUR per night per adult (18+), payable at check-in.
Please leave the property clean and as you found it.
5. Facilities and Use
Hot Water:
The property uses an electric boiler. It requires approx. 30 minutes to reheat after full usage.
Outdoor Use:
Fires are permitted only in the designated fireplace. Always extinguish embers with the hose.
Barbecue Grill: Charcoal-fired. Use only in designated areas.
Children’s Play Area:
Use of the sandbox, swing, and trampoline is at your own risk.
6. Cleaning & Waste Management
For stays over 14 nights, a €40 mandatory cleaning is required every 14 days.
Dispose of household waste properly. Extra rubbish should be placed by the road on Wednesday evening.
Unclean oven or barbecue may incur a 40 EUR cleaning fee.
7. Cancellation Policy
Unless otherwise specified at the time of booking:
- More than 30 days before arrival: Free cancellation. Full refund of any payments made.
- 30 to 14 days before arrival: 40% of the total booking amount will be retained.
- 14 to 7 days before arrival: 80% of the total booking amount will be retained.
- Less than 7 days before arrival or no-show: 100% of the booking amount will be retained; no refund will be issued.
All cancellation requests must be made in writing via email. The effective date of cancellation is the date on which we receive the written notification.
8. Loss, Damage & Liability
Guests are responsible for all damage caused to the property or its contents.
Lost key or gate remote: Key: €60, Remote: €30
BalatonCottage is not responsible for lost or stolen personal belongings.
9. Insects and Wildlife
Insects are common. Insect repellent is provided. Contact us if needed.
10. Smoking Policy
Smoking is allowed only outside. Do not dispose of cigarette butts in the garden.
11. Travel Insurance
We recommend obtaining comprehensive travel insurance. BalatonCottage does not provide insurance coverage.
12. Force Majeure
BalatonCottage shall not be held liable for failure to provide accommodation or other services due to circumstances beyond its control, including but not limited to natural disasters, power outages, extreme weather, government restrictions, or pandemics.
13. Guest Responsibilities
Guests are expected to maintain reasonable behavior at all times. Any breach of house rules or conduct that causes disturbance to neighbors may result in immediate termination of the stay without refund. Guests agree to inform the host of any issues or maintenance problems promptly.
14. Prohibited Activities
Guests may not use the premises for commercial activities, illegal conduct, or subletting. Unauthorized professional photography, filming, or drone use is not permitted without prior written approval.
15. Modifications to Terms
BalatonCottage may update these Terms at any time. Changes take effect immediately.
16. Privacy and Data Protection
Personal data is used only for booking and legal compliance. Not shared unless legally required.
17. Governing Law and Jurisdiction
These Terms are governed by Hungarian law. Disputes will be resolved in Hungarian courts.
18. Contact
Attila Szabó
Address: Kőhát utca 23, 8372 Cserszegtomaj, Hungary
Email: attisz@gmail.com
Phone: +36 70 354 1001
Website: balatoncottage.com